Sales and Returns
All sales are final. We gladly offer exchanges for defective products.
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To complete your return, we require a receipt or proof of purchase.
The product must not be damaged by misuse.
There are certain situations where only partial refunds are granted: (if applicable)
* Shipping costs are non-refundable
* Discounts are non-refundable
Exchanges (if applicable)
We replace items if they are defective or damaged by shipping. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Kiwi Industries LLC, PO BOX 1125, Largo, Florida 33779, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.